Reliable two way radios for the
Hotels & Hospitality Industry
Clear, instant communication is essential in the hospitality industry. Whether it’s responding to guest requests, coordinating housekeeping, or handling security issues, your staff need a fast, reliable way to stay connected.
At OS Comms, we provide professional two-way radio solutions for hotels - helping you deliver better customer service, streamline operations, and keep your team safe.
Boost Efficiency and Staff Availability
Two-way radios provide a more efficient communication method than mobile phones or internal calls. There’s no waiting, dialling, or searching through contact lists - just instant connection.
Many hotel radios come with group calling features, allowing multiple team members to be reached at once. This cuts down on delays, increases staff availability, and reduces the need for additional personnel.
Tasks like restocking rooms or managing maintenance can be completed more quickly, helping your team stay productive and your guests satisfied.
Improve Guest Service Through Instant Coordination
Great guest experiences rely on seamless service - and that starts with communication.
Two-way radios allow staff at reception to instantly contact housekeeping, porters, or maintenance teams. A guest’s request for extra towels or luggage help can be fulfilled without delay or confusion.
This level of service is not only faster, but also more discreet - allowing guests to communicate their needs without raising their voice in public spaces.
Enhance hotel security and on-site safety
Security is a top priority in every hospitality environment. With two-way radios, your staff can stay in direct contact with on-site security teams - especially useful during night shifts or large events.
Security guards, front desk staff, and management can coordinate in real-time to respond to:
- Unruly behaviour
- Lost guests or times
- Emergency situations
This rapid, unified response helps ensure every incident is handled safely and professionally.
Cost effective and low maintenance
Compared to mobile phones or other systems, two-way radios are a budget-friendly communication solution:
- No monthly contracts or phone bills
- No need for expensive devices or data plans
- Durable and designed to last - fewer repair or replacement costs
For hotels looking to manage costs while improving service, radios offer long-term value.
Flexible options for every hotel type
We offer a wide range of radio models to suit your property's specific layout and size:
- Short, long and ultra-short range options
- Models designed for discreet communication
- Built-in emergency features for added safety
Whether you run a boutique hotel or a multi-storey resort, we’ll recommend the right equipment to keep your team connected - wherever they are on the premises..
Let's make communication seamless at your hotel
Looking to improve your hotel’s guest experience, staff coordination, and overall safety? OS Comms can help with expert advice, top-quality radios, and ongoing support.
Call us on 0121 622 5555 or send us a message to speak to an expert member of the team.
"The radios are very good thank you, high range, quality sound, robust yet light! Dare I say it – perfect so far."
Alan Woods | Maintenance Manager, Holiday Inn Express
"During the past year, Os Comms provided constant support for our 5* hotel. With Os Comms as a partner, all our radio related issues have been resolved in a timely manner and hasle free for me and my team."
Companies we have supported
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Take a look at our extensive range of products and services. Our FAQ page covers the most popular questions we get asked but please get in touch to discuss your requirements.