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Is Your Walkie Talkie Equipment Genuine or a Risky Fake?

Despite their striking resemblance to genuine counterparts, non-genuine or counterfeit two-way radios, BBPTT devices, batteries, and accessories are actually manufactured to vastly different quality standards.  

So, what happens when you opt for these imitation walkie talkie radios? 

Counterfeit products skip the essential quality control, safety checks, and standard regulatory processes typically in place for genuine items. This means you can’t be sure they are properly configured for use in your country. In essence, investing in non-genuine two-way radios carries certain implications and risks worth considering. 

Here are six reasons why dealing with imitation two-way radios is not a risk worth taking: 

  • Poor audio quality: Non-genuine radios and push-to-talk devices often suffer from subpar audio quality, resulting in issues like poor reception, static, and other distracting audio problems that can even pose safety concerns. 
  • Missing software updates: Counterfeit two-way radios lack the latest firmware and software updates that genuine walkie-talkies have. This omission means your employees miss out on crucial features and functionalities, potentially compromising their safety. 
  • Security vulnerabilities: Non-genuine walkie-talkie radios and BBPTT devices lack the robust encryption and security measures of genuine radios, making them susceptible to hacking, eavesdropping, and data theft. 
  • Unreliable connectivity: Due to their inferior components and poor design driven by cost-cutting measures, non-genuine two-way radios may not maintain dependable connections. 
  • Limited support: Grey import radios and smart devices lack the support levels provided for genuine radios. In case of faults or issues, they cannot be serviced or repaired effectively. 
  • Battery safety concerns: Non-genuine batteries included with your communication device may not meet safety standards, potentially leading to overheating, explosions, or fires. Additionally, they might have a shorter lifespan, necessitating more frequent replacements.  

How can I verify the authenticity of my device? 

Verifying the authenticity of your communication devices is of utmost importance to uphold quality, safety, and performance standards. Counterfeit two-way radios, BBPTT devices, batteries, and accessories may appear identical to genuine products but often fall short of meeting the same stringent quality standards. The implications of using non-genuine equipment can be significant 

To confirm the authenticity of your device, consider the following steps: 

  1. Pricing Comparison: If the price seems too good to be true compared to other quotes you’ve received, exercise caution.
  2. Serial Number Verification: Genuine two-way radios and PoC equipment come with a serial number sticker. You can cross-check this serial number using the manufacturer’s stock database to confirm authenticity.
  3. Choose Approved Partners: When purchasing communication equipment, always source from approved partners. You can locate approved partners on the manufacturer’s website. These partners provide certificates authorising them to sell and service the equipment. Their specialised Account Managers and Engineers are trained to support, service, and maintain your chosen technology, ensuring you receive genuine and reliable products.

 At OS Comms, our dedicated team of specialist account managers and engineers is committed to ensuring your peace of mind when it comes to your walkie talkie and two-way radio products and services. With extensive training in support, service, and maintenance across various domains, we are equipped to tackle any technical challenges that may arise.  

Take a look at our extensive range of products and services. Our FAQ page covers the most popular questions we get asked but please get in touch anyway to discuss your requirements and book a free site survey. 


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Internatioinal Security Expo2023
Join us at the International Security Expo
International Security Expo gives security professionals from across the world the chance to come together face-to-face under one roof to network, learn and discover the latest security solutions from the world’s leading suppliers. Free to attend, there is no better way to stay ahead of the curve.

You can find us at:
Stand: F39
    26th-27th September 2023 from 09:30am
    Olympia London – Grand Hall, Hammersmith Rd,
      Kensington, London, W14 8UX

Please contact your account manager for more information
and assistance or the wider sales team on: