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Is Your Walkie Talkie Equipment Genuine or a Risky Fake?

Despite their striking resemblance to genuine counterparts, non-genuine or counterfeit two-way radios, BBPTT devices, batteries, and accessories are actually manufactured to vastly different quality standards.  

So, what happens when you opt for these imitation walkie talkie radios? 

Counterfeit products have become a growing concern in the consumer market, and when it comes to two-way radios or any electronic devices, their presence can pose significant risks. These fake items often bypass the essential quality control, safety checks, and standard regulatory processes that are typically in place for genuine products. As a result, investing in counterfeit two-way radios carries implications and risks that are worth careful consideration.

Here are 6 reasons why dealing with imitation two-way radios is not a risk worth taking: 

  • Poor audio quality: Non-genuine radios and push-to-talk devices often suffer from subpar audio quality, resulting in issues like poor reception, static, and other distracting audio problems that can even pose safety concerns. 
  • Missing software updates: Counterfeit two-way radios lack the latest firmware and software updates that genuine walkie-talkies have. This omission means your employees miss out on crucial features and functionalities, potentially compromising their safety. 
  • Security vulnerabilities: Non-genuine walkie-talkie radios and BBPTT devices lack the robust encryption and security measures of genuine radios, making them susceptible to hacking, eavesdropping, and data theft. 
  • Unreliable connectivity: Due to their inferior components and poor design driven by cost-cutting measures, non-genuine two-way radios may not maintain dependable connections. 
  • Limited support: Grey import radios and smart devices lack the support levels provided for genuine radios. In case of faults or issues, they cannot be serviced or repaired effectively. 
  • Battery safety concerns: Non-genuine batteries included with your communication device may not meet safety standards, potentially leading to overheating, explosions, or fires. Additionally, they might have a shorter lifespan, necessitating more frequent replacements.  

How can I verify the authenticity of my device? 

Verifying the authenticity of your communication devices is of utmost importance to uphold quality, safety, and performance standards. Counterfeit two-way radios, BBPTT devices, batteries, and accessories may appear identical to genuine products but often fall short of meeting the same stringent quality standards. The implications of using non-genuine equipment can be significant 

To confirm the authenticity of your device, consider the following steps: 

  1. Pricing Comparison: It’s often said that if a price seems too good to be true, it probably is. When comparing quotes for two-way radios or PoC equipment, exercise caution if one offer significantly undercuts others. An unusually low price can be a red flag for counterfeit or subpar products. Remember that genuine quality comes at a reasonable cost, and if a deal appears too cheap, it may not offer the level of performance and durability you need.

  2. Serial Number Verification: Genuine two-way radios and PoC equipment are typically equipped with a serial number sticker by the manufacturer. You can take an extra step to ensure authenticity by cross-checking this serial number with the manufacturer’s official database. This verification process is a reliable way to confirm that you’re purchasing an authentic product, as counterfeit items often lack proper serial numbers.

  3. Choose Approved Partners: When it comes to purchasing communication equipment, always seek out approved partners recommended by the manufacturer. These approved partners can be easily located on the manufacturer’s official website. What sets them apart is that they are authorized and certified to sell and service the equipment. These partners often hold certificates authorising them to work with the technology, and their specialised Account Managers and Engineers are trained to provide expert support, service, and maintenance. By choosing an approved partner, you’re not only ensuring the authenticity of your purchase but also receiving the necessary post-purchase support to keep your technology in peak condition.

 At OS Comms, our dedicated team of specialist account managers and engineers is committed to ensuring your peace of mind when it comes to your walkie talkie and two-way radio products and services. With extensive training in support, service, and maintenance across various domains, we are equipped to tackle any technical challenges that may arise.  

Take a look at our extensive range of products and services. Our FAQ page covers the most popular questions we get asked but please get in touch anyway to discuss your requirements and book a free site survey. 


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Motorola R2 Portable Two-Way Radio
A next-level workhorse, the MOTOTRBO R2 marries durability and ergonomics to ensure confident, easy handling. And with superior range, configurable audio and seamless integration, the R2 is a reliable addition to an uninterrupted workday.

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